How to send back xfinity equipment.

To initiate a return or exchange, visit an Xfinity Retail Store or branded partner location. Retail associates will be able to review your purchase date and provide a refund or exchange in the store. All returned products must be in like-new condition with no visible damage and be accompanied by a purchase receipt. Please note, you'll need to ...Jan 28, 2023 · Step 1: Call the Customer Service Number. Step 2: Pack Everything Carefully. Step 3: Ship Back from a Nearby UPS Store. Step 4: File An Online Claim. Step 5: Wait for Your Refund. Reasons for Returning Xfinity Equipment. What Do You Need to Return. Ways to Return Xfinity Equipment. UPS Shipping. Xfinity© Comcast 2024. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent. If you aren’t prompted, proceed to Step 3. Once you're signed in, select the Account tab from the bottom right of the Xfinity app. Select Activate xFi Gateway or Modem under the Devices section. If you’re activating WiFi Boost Pods, select Activate WiFi Boost Pods under the Devices section. Note: You can also begin the activation of a Flex ... 8 months ago. You should be able to return it to your nearest service center and get a receipt. That is where I go for exchanges, etc. 0. 0.

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window; Press Enter to send it.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press the "Enter" key on your keyboard to ...

Follow the steps below to suspend your Xfinity Mobile service for up to 14 days through your Xfinity Mobile account online: Select the phone or tablet that’s lost or stolen. Select the Learn More button beneath Suspend this line. To proceed, select Suspend Line. You’ll receive a confirmation email when service is suspended.

Great question! You can return your equipment by simply dropping it off at your local Xfinity or UPS store as they will take care of everything else, we have a fantastic partnership with UPS, they will pack it and ship it back to us at no charge to you. Here's a link with your nearest Xfinity locations and hours, https://comca.st/3h1SNOY.08 Jul 2022 ... You can actually go to https://comca.st/3bP03gC and print out the return label there. 2. 0.iPhone/iPod touch: If you're a Comcast DVR user, you just got one very good reason to download the Comcast Mobile App for your iPhone: The free app manages your DVR recordings so y...Switch to channel number 1995 on all of your TVs and follow the on-screen instructions. It will promptly let you know if your TV boxes are compatible with the upcoming changes, and whether you need to replace them. However, you need to remember that TV Adapters do not need to be replaced. Also, Xfinity will replace all your TV boxes if you …

View your equipment information in your account. You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot technical issues. Access user manuals for your devices.

I was told to return Keypad, Touchscreen and Security Specific Router that they installed. I returned them to the Factoria (Bellevue, Wa) Xfinity store on Sunday. I was intercepted by an associate asking if I was returning the equipment I was carrying. He told me that I would be sent a receipt by e-mail using the barcode on the touchscreen.

Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Any rented Xfinity equipment must be returned before we can credit the deposit to your Xfinity account. Learn how to return Xfinity equipment. If there’s a credit balance remaining on your account after you’ve canceled services and returned any rented equipment, you’ll receive a refund within four to six weeks.If you're new to Comcast, go to xfinity.com today to order your new Xfinity services. Your Getting Started kit will be sent directly to your home! Contact us to have an Xfinity Getting Started kit mailed to you. Can't wait? Make a reservation to pick one up at your local Xfinity Retail Store today! You can call in advance to confirm what you're ...Returning your Xfinity equipment may require you to cancel your Xfinity services. This process is simple and can be done easily online or over the phone. Here’s a step-by-step guide on how to cancel Xfinity services: Log in to your Xfinity account or call Xfinity customer support. Click on the “Manage My Account” or “Cancel Service ...Returning your Xfinity equipment may require you to cancel your Xfinity services. This process is simple and can be done easily online or over the phone. Here’s a step-by-step guide on how to cancel Xfinity services: Log in to your Xfinity account or call Xfinity customer support. Click on the “Manage My Account” or “Cancel Service ...I know you are doing everything on your end as instructed and I thank you greatly for that. As @EG mentioned you can bring the device to a Xfinity store for return. The better option I find is bringing the device to a UPS store. The UPS store will package and ship the device back to us for free. You don't need a label or packaging, just the device.Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 0 XfinityTony

Aug 11, 2022 · Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your devices and hand them off to your local UPS driver or take them to a UPS store and they will package up your return for you free of charge. Be sure to visit here for the most up-to-date locations and ... With various return options available, you can easily and conveniently return your Xfinity equipment without any hassle. In this guide, we’ll provide you with step-by-step instructions on how to safely and securely return your Xfinity equipment. When it comes to returning Xfinity equipment, you have multiple options to choose from. Whether ...Welcome to the Xfinity Forum and thank you for posting your question here. Should you need to return your rented equipment, there are a few ways to do so (all free of charge). OPTION ONE: ONLINE WITH PREPAID SHIPPING LABEL. Initiate your return online and send your equipment back with a prepaid UPS shipping label.The recordings that are physically stored on your X1 DVR TV Box will be transferred during your move when keeping the same equipment. However, if you switch out your equipment when moving, you’ll lose all of those recordings that are physically stored on your X1 DVR TV box. Whether your Cloud recordings get transferred depends on the location ..."Apple came to believe that Comcast was stringing it along." The on-again, off-again relationship between Apple and Comcast has hit a rough patch. The Wall Street Journal reports t...

and here Under How can I return my Equipment, For customers who either can’t or prefer not to go to a store, we have free UPS at-home pickup available. Visit our Digital Return Center and select the devices you would like to return. Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. 1. nerdburg.

Let us help you transfer your Xfinity services to a new address. or by visiting your nearest . Just remember to visit to confirm store hours before you visit. To complete your move, you’ll need to verify your account details, confirm your move dates, and provide your new address.Nov 19, 2023 · I then contacted Xfinity support and getting the above equipment activated for internet and "Xfinity Stream" was fast and easy. However, there was still an issue with my Land Line but that was eventually corrected 24 hours later (the issue being something about provisioning and "back end signals"). Mar 7, 2022 · Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. You'll be taken to the Devices page where you'll see images of your in-home Xfinity equipment. This page contains an option to troubleshoot or restart if you're .....Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.When on the phone with the agent I specifically asked if any equipment needed to be returned. I had purchased my own router and modem. I was told I was all set, nothing needed to be returned. Today I got a bill for $120 for the non-returned flex box. By the way, this is the "free" flex box that was sent to me automatically-I did not request it.Good morning, @user_40d535. I appreciate you reaching out to us via Forum to confirm if you're able to return the equipment at one of your locations. Yes, you may take in the equipment to any Xfinity store or UPS service center. They'll make sure to return the device (s) back to us at no additional fee. You may use the Xfinity app or this link ...

From your account, select Devices. Select the phone you want to return. If your phone is within the return eligibility window, there will be an Exchange or Return button in this …

How to remove the Spectrum in-home Wi-Fi fee. The easiest way to get rid of the modem rental or “Wi-Fi equipment fee” with Xfinity is to simply use your own equipment. Purchasing your own modem and router will run you around $120, or less if you get used or refurbished models. The cost can go up to $200 if you want to get a higher …

Comcast Xfinity. Allows boxless UPS dropoffs. Follow these directions, under the heading “Stop by a local UPS Store.”. You may either bring your equipment to the store and a UPS representative ...Good morning. While I have no way to send a return label, we can assist with our equipment concerns. Just to make sure I am looking at the correct account, could you verify the complete service address of the account, including the house number, street name, and any unit or apartment number, city, state, and ZIP Code?To initiate a return or exchange, visit an Xfinity Retail Store or branded partner location. Retail associates will be able to review your purchase date and provide a refund or exchange in the store. All returned products must be in like-new condition with no visible damage and be accompanied by a purchase receipt. Please note, you'll need to ...Hello @user_356199, thanks for reaching out for help with your equipment return.You actually do not need the return tracking label to ship the equipment back to us. Here are the instructions to return equipment without the prepaid label:03 Dec 2020 ... This video explains how to set up your self install Xfinity Router. As we all know Comcast generally does not send the technician to install ...How to remove the Spectrum in-home Wi-Fi fee. The easiest way to get rid of the modem rental or “Wi-Fi equipment fee” with Xfinity is to simply use your own equipment. Purchasing your own modem and router will run you around $120, or less if you get used or refurbished models. The cost can go up to $200 if you want to get a higher …For $10 per month, Xfinity xFi customers can add Self Protection, a self-monitored home security service. This service provides 24/7 Video Recording and the privacy and protection features of Xfinity xFi. There's also the ability to add smart devices to customize your system, including locks, lights, and thermostats.1.1K Messages. 1 year ago. Hello @TillmanCBolden, thanks for reaching out for help with your equipment return. You mentioned that you never used the modem or flex box, so it sounds like it was never activated on your account. If you received equipment from Xfinity, but didn't go through the process of connecting/activating the equipment, …

Visual representation of special instructions for returning Xfinity equipment. Conclusion. Returning your Xfinity equipment is a straightforward process. Whether you choose to create a pickup with UPS, drop off at a UPS store, or submit it at the nearest Xfinity store, there are multiple convenient options available to you.To initiate the process, follow these simple steps: Login to the Xfinity portal. Navigate to the Comcast equipment return page. Select the device you want to return. Choose UPS prepaid. Print the shipping label. Pack your equipment in the original box. Call 800-PICK-UPS to schedule the pickup at your home.Xfinity© Comcast 2024. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.Instagram:https://instagram. 10 day sarasota forecastmarlin 1894 serial number dateindiana bmv hours munciehow long have piper and lev been together www.xfinity.com/returns . I received an Xfinity modem in the mail to upgrade mine. I swapped it out and the directions says I could take it to a UPS store an... hannan owohood river death notices If you aren’t prompted, proceed to Step 3. Once you're signed in, select the Account tab from the bottom right of the Xfinity app. Select Activate xFi Gateway or Modem under the Devices section. If you’re activating WiFi Boost Pods, select Activate WiFi Boost Pods under the Devices section. Note: You can also begin the activation of a Flex ... cardone capital scottsdale You can activate your Getting Started kit by app, online, or on your TV. You’ll receive text messages to walk you through the four steps along your journey: Start by verifying or creating your Xfinity ID. Confirm your order. Prepare for …To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears.02 Jan 2024 ... Hello @scait ! You can be able to return the equipment to any nearby UPS store with no label, box or fee. Just bring in your equipment, tell the ...